F.A.Q

Welcome to Angedia! Below are some frequently asked questions to help you with your shopping experience. If you can’t find what you’re looking for, feel free to contact us!


1. What products do you offer?
At Angedia, we specialize in handcrafted jewelry made with attention to detail and quality. Our collection includes a variety of unique and customizable pieces. Explore our range of necklaces, earrings, rings, and bracelets, all designed to complement your personal style.



2. How do I place an order?
Placing an order is simple:
1. Browse through our collection.
2. Select the item(s) you wish to purchase and click on them for details.
3. Choose your size or custom options, if available.
4. Add items to your cart.
5. Proceed to checkout and enter your shipping information.
6. Complete your payment, and your order will be processed!



3. Do you offer international shipping?
Yes! We ship worldwide. Shipping rates will depend on the destination country and the shipping method you select during checkout. Please be aware that international orders may be subject to customs duties or taxes, which are the responsibility of the recipient.


4. How long will it take for my order to arrive?
-In-Stock Items: Orders for in-stock pieces will be shipped within 5 to 7 business days, depending on the destination country.
-Made-to-Order Items: If the item is not in stock, it will be handmade for you. This process can take 2 to 3 weeks before your order is shipped.
Once shipped, you will receive tracking details to follow your order’s progress.



5. Can I cancel or modify my order after placing it?
We process orders quickly to ensure timely delivery. If you need to make any changes or cancel your order, please contact us as soon as possible. We cannot guarantee changes after the order is processed, but we will do our best to accommodate your request.


6. What payment methods do you accept?
We accept a variety of secure payment methods, including:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Other local payment options depending on your region.



7. What should I do if my order is damaged or incorrect?
If you receive a damaged or incorrect item, please contact us immediately at [customer service email] with your order number and a description of the issue. We will assist you in processing a return or exchange and ensure that you receive a replacement or refund.

8. Can I return or exchange an item?
Yes, we accept returns and exchanges within 30 days of purchase, as long as the item is in its original condition and packaging. Please contact our customer service team to initiate a return or exchange. Customers are responsible for return shipping costs unless the item is defective or incorrect.



9. How do I care for my jewelry?
To maintain the quality of your jewelry:
- Keep it in a dry, cool place when not in use.
- Clean your pieces with a soft cloth to preserve their shine and prevent scratches.



10. Do you offer gift wrapping?
Currently, we do not offer gift wrapping, but each piece is carefully packaged to ensure it arrives in perfect condition.



11. How can I contact customer service?
If you have any questions, concerns, or need assistance, feel free to reach out to our customer service team at [customer service email]. We’re happy to help!



12. Do you offer custom jewelry?

Yes! We offer customization on selected pieces. If you have a design in mind or want to personalize an item, please contact us with your specifications, and we’ll work with you to bring your vision to life.


Thank you for choosing Angedia! We hope these FAQs help, and we look forward to serving you. If you need further assistance, don't hesitate to reach out